Last update: August 11, 2023
At Moeco, we take the security of our products and the protection of our customers’ data very seriously. We appreciate the work of security researchers in helping us identify and address vulnerabilities. We encourage responsible disclosure of any potential security issues you may discover.
If you believe you have discovered a vulnerability or any other security issue in any of Moeco’s products or services, we request that you disclose it to us privately and responsibly by following the guidelines outlined in this policy.
To ensure that your findings are handled appropriately and addressed in a timely manner, we kindly ask you to adhere to the following guidelines:
Moeco is committed to addressing all reported vulnerabilities in a timely manner. We will thoroughly investigate each report and take appropriate action to fix the issue. Our team will keep you informed about the progress and any steps taken to resolve the reported vulnerability.
We appreciate your contribution to the security of our systems. If you wish to be acknowledged for your responsible disclosure, please let us know in your initial report. We will be happy to publicly recognize your efforts, subject to your approval.
Moeco commits to not pursue legal action against researchers who adhere to this responsible disclosure policy. We consider your research activities conducted in good faith and in accordance with this policy as exempt from any legal action.
At present, Moeco IoT, Inc. does not have a bug bounty program in place, and unfortunately, we are unable to provide financial rewards for disclosed vulnerabilities. We deeply value your contributions to enhancing the security of our systems and appreciate your understanding. Your commitment to responsible disclosure, even in the absence of a financial incentive, is pivotal in maintaining the trust and safety of our user community.
Thank you for your understanding and efforts in ensuring Moeco’s products remain secure.
Last update: August 2023.